General Definition of Work

Performs administrative, technical, secretarial and clerical duties in support of the Residential Department for the City of Cape Girardeau.

Essential Functions

● Answers the telephone, takes messages, provides information and transfers call.

● Collects accurate information from caller to process work orders; follows up on all work orders with department supervisors and residents.

● Receives special pickup requests, schedule and maintain database for special pickups, bill charges for special pickups.

● Schedules pick up and/or delivery of trash and recycling carts. Maintains the cart information in MUNIS software.

● Communicates with personnel in the field; provides information for customer service or public safety; processes street closing notifications.

● Resolves customer complaints.

● Performs other related duties as assigned.

Minimum Qualifications

● High School graduate or equivalency and two (2) years of responsible administrative or secretarial and clerical experience.

Preferred Qualifications

● Preference may be given to applicants with higher education, additional related training and/or experience.

● Knowledge of payroll and personnel practices and procedures.

Salary per hour $15.24, plus a generous benefit package.

• Bi-weekly pay periods.
• Thirteen paid holidays per year.
• 96 hours of vacation – accrued throughout the year.
• 96 hours of sick leave – accrued throughout the year.
• 2 days of personal leave per fiscal year. Must be employed on July 1 of the fiscal year to receive.
• City paid monthly premiums for health and dental insurance – Employee only.
• City paid monthly life insurance for employee only (1 times annual salary up to $50,000).
• Optional group term life insurance purchased at employee’s expense.
• Optional vision insurance purchased at employee’s expense.
• Voluntary deferred compensation plan – not matched by the City.
• Retirement (LAGERS) paid by the City. Missouri LAGERS – A Secure Retirement for All (molagers.org).
• Total compensation value (Hourly starting rate plus benefits value) for this position is $23.71 hourly/$49,308 yearly.

Before final appointment, successful applicant will be required to successfully complete a drug test and background investigation.

The City of Cape Girardeau reserves the right to notify only those individuals selected for an interview as to their status of their application for employment. EOE/ADA/M/F/V