JOB SUMMARY:

• The Facility Attendant is the lead customer service representative who ensures patrons and guests are welcomed to the SportsPlex and have a memorable, fun, safe and quality experience while in our facility.

DUTIES AND RESPONSIBILITIES to accomplish the above include:

• Maintains an “on stage” courteous and positive attitude both in person and with phone customers.
• Handles cash and accounts for admissions to facility for use of courts and turf. Certain exceptions may apply during tournaments or practice.
• Provides for equipment checkout.
• Generates new patron memberships through the computer system.
• Provides accurate information on program, tournament and event communications and registrations.
• Oversee the proper use of the courts, turf, meeting rooms, restrooms, and lobby.
• Enforcement of all rules and policies of the SportsPlex.
• Provides directions to local attractions, restaurants, hotels and other points of interest.
• Ensure the facility is clean and free of debris including exterior entryway, gym, turf, restrooms, lobby, dining area and meeting rooms.
• Assist with court/turf set-ups and take downs and other duties assigned by immediate supervisor or facility manager.
• Provides for the safety of guests and documents incidents, handles emergencies as they arise and ensures for the proper usage of equipment in the facility.
• Responsible and accountable for all reports, admissions and revenue while on duty.
• Provides accurate information and reporting to supervisor and other team members.

QUALIFICATIONS:

• Experience in providing quality customer service, good judgement and attention to detail in the work environment. Displays integrity, honesty and has a strong work ethic.
• Strong cash handling and accounting skills is desired.

The City of Cape Girardeau reserves the right to notify only those individuals selected for an interview as to the status of their application for employment. EOE/ADA/M/F/V