JOB SUMMARY: This position is responsible for performing a variety of professional, administrative, and technical duties in support of the City’s Human Resources and Risk Management functions.  This position is responsible for posting job openings, pre-employment process, compliance, workers’ compensation, and general liability claim management.

MAJOR DUTIES:

• Consults with department heads, supervisors, and employees regarding discrepancies or questions affecting personnel actions.
• Reviews all full-time candidate offer request and completes the pre-employment process for all candidates as required.
• Assists in maintaining compliance with all local, state and federal laws pertaining to human resources in addition to City Policy Manual and supporting polices.
• During peak season, will assist the Payroll and Benefits Specialist with entering full time employees into HRIS systems.
• Assists in implementation and communication of HR policies and procedures.
• Manages workers’ compensation claims, including reporting, tracking, and communication with employees, supervisors, and third-party administrators and participating in claims reviews.
• Responsible for completing all workers’ compensation self-insured reports and processing quarterly and annual state workers’ compensation tax payments. 
• Manages general liability claims, including intake, investigation, documentation, and coordinator with insurance carriers and third-party administrators.
• Maintains detailed records of liability claims, monitors claim status, and ensures timely follow-up.  
• Assist with preparing information for interrogatories, including working with other departments to gather documentation.
• Assist with safety programs and initiatives; tracks incidents, prepares reports, and assist with safety training as requested.
• Assist with liability and property claims, including documentation, communication with insurance carriers, and maintaining accurate records. 
• Collaborates with citizens, insurance companies, and/or Prosecuting Attorney to recover cost for damages, ensuring proper documentation and follow-up. 
• Maintains records related to insurance policies and claims.
• Prepares reports and maintains data related to risk management.
• Coordinates and maintains procedures on employee drug testing policy.
• Serves as back up to Payroll & Benefits Specialist; assists in entering and processing payroll, FMLA, and 1095 process when needed.
• Oversees and administers Fitness Evaluations (pre-employment and return-to-work). 
• Serves as contact person for risk management insurance vendors.
• Posts all job announcements and oversees electronic applicant tracking system, including system maintenance, updates, and administration of users access and permission for hiring managers and departments.         
• Assists with annual budget planning process; tracks and monitors expenditures throughout each fiscal year.
• Researches issues and responds to requests from departments, supervisors, and employees throughout the City.
• Answers incoming phone calls; assists walk-in customers; assists city employees with questions or requests.
• Can be called to active duty in the event of a City Emergency.
• Performs other related duties as assigned.

KNOWLEDGE/SKILLS REQUIRED BY THE POSITION:

• Knowledge of human resource principles and practices; laws/regulations (federal and state), terminology, procedures, and methods. 
• Knowledge of risk management concepts, including workplace safety, workers' compensation, and general liability claim management. 
• Knowledge of insurance principles, claims processing, and liability exposure. 
• Knowledge of legal processes related to claims, including documentation and interrogatories. 
• Skill in use of HRIS systems, Microsoft Office, and general office software. 
• Effective written and verbal communication. 
• Ability to maintain confidentiality and handle sensitive information appropriately. 
• Strong organizational, analytical, and problem-solving skills. 
• Ability to manage multiple task and priorities in a fast-paced environment. 
• Ability to establish and maintain effective working relationships with employees, supervisors, and external partners.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Human Resources, Business Administration, Public Administration, Risk Management, or related field; or equivalent combination of education and experience. 
• Three (3) years of experience in human resources, risk management, claims administration, legal, or related field. 
• Experience with HRIS and records management system. 

• Five (5) plus years' experience in human resources, risk management, claims administration, legal, or related field. 
• Experience in municipal or public sector human resources and/or risk management. 
• Professional certifications such as SHRM-CP or PHR. 

Salary per hour $24.98, plus a generous benefit package.

• Bi-weekly pay periods.
• Thirteen paid holidays per year.
• 96 hours of vacation – accrued throughout the year.
• 96 hours of sick leave – accrued throughout the year.
• 2 days of personal leave per fiscal year. Must be employed on July 1 of the fiscal year to receive.
• City paid monthly premiums for health and dental insurance – Employee only.
• City paid monthly life insurance for employee only (1 times annual salary up to $50,000).
• Optional group term life insurance purchased at employee’s expense.
• Optional vision insurance purchased at employee’s expense.
• Voluntary deferred compensation plan – not matched by the City.
• Retirement (LAGERS) paid by the City. Missouri LAGERS – A Secure Retirement for All (molagers.org).
• Total compensation value (Hourly starting rate plus benefits value) for this position is $34.97 hourly.

Before final appointment, successful applicant will be required to successfully complete a drug test and background investigation. The City of Cape Girardeau reserves the right to notify only those individuals selected for an interview as to the status of their application for employment. EOE/ADA/M/F/V